Use the channels below when you need help with the product, credits, billing, or policy-related questions.
Contact channels
In-site feedback
The fastest default route is the feedback entry inside the website. Use it for product bugs, missing credits, checkout problems, or general support questions.
Discord community
For public discussion, product questions, and lightweight support, you can join the Discord community.
Join DiscordBilling and policy requests
Use this page together with your order details or the relevant policy section when you need billing follow-up, refund review, privacy help, or terms clarification.
What to include
- For account issues, include the sign-in email or the account identifier you used.
- For billing or credits, include the order number, plan name, and approximate purchase time.
- For generation issues, include the prompt, model, and a short description of what went wrong.
- For privacy or legal requests, mention the relevant policy page or section so the request can be routed correctly.
Common request types
- Support: bugs, UI issues, account access, and unexpected generation failures.
- Billing: duplicate charges, missing credits, subscription questions, and checkout follow-up.
- Policy: privacy questions, data requests, and terms-related clarification.